First of all, every customer must be older than eighteen (18) years.
Once have access to your user area, the customer must go to the documentation section and upload in the correct categories the following documents for approval and account activation:
You must send A COLOR copy of your valid Passport or valid National Identity Document (DNI).
Your photograph must be perfectly visible.
You must send a copy of a receipt or utility bill to confirm your current residence address and full name.
For example electricity, water, telephone, cellular, cable, gas, etc...
These bills should not be older than thirty (30) days from the day the customer have paid our products and/or plans, nor can be handwritten receipts. For security matters, the documents must be SCANNED and uploaded in PDF format.
No photographed documents, Microsoft Word documents, nor other unauthorized and unsecure formats will be accepted.
Documents must be uploaded into the correct document categories.
All document that does not meet at least one (1) of the above criteria will be automatically rejected and removed from the system.
If the customer fails to comply with the delivery of the documents within fourteen (14) days following the sign-up and the payment, the account may be disabled permanently and losing the right to request any refund what so ever. Also, Gold 4change BUDDY PLANS are not transferable under any circumstances or situation.